Selected work.
Client names, interfaces and commercial figures are confidential. What we can describe is the problem, the system we built for it, and how it works. Named references are available under NDA.
Fitness & wellness · multi-site operator
A single platform for members, payments and access
Member data, billing, attendance and door access lived in four systems that regularly disagreed with each other.
Read this project- Membership
- Payments
- Operations
- Reporting
- Access control
Multi-site operator · physical premises
Access hardware driven by live business status
Several sites, more than one hardware vendor, and entry lists that were uploaded by hand.
Read this project- Access control
- Device integration
- Real-time APIs
- Monitoring
Customer services · multi-channel demand
Every enquiry answered on the channel the customer chose
Enquiries arrived by WhatsApp, web form, phone and social, and were handled from personal devices.
Read this project- WhatsApp Platform
- Shared inbox
- Lead routing
- Attribution
Multi-system operator · finance and operations
Systems that finally agree, and numbers leadership can use
Several established systems each held part of the truth, and the monthly pack was assembled by hand.
Read this project- Integration
- Data platform
- Dashboards
- Alerting
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