We build the systems your business runs on.
Minibytez designs, builds and operates business software: CRM, membership, operations, customer communication and reporting, connected so your team works from the same information.
Nadia Haddad
- Owner
- Sara M.
- Plan
- Annual
- Renews
- 14 Oct
- Balance
- Settled
Recent activity
- WhatsAppAsked to move to the annual plan before renewal.2 hours ago
- PaymentMonthly subscription collected successfully.Yesterday
- NoteRequested invoices to be sent to the finance address.12 August
- AccessEntry recorded at Riyadh branch.11 August
What we do
Six areas of work. Most companies start with one, then connect the others as the business needs them.
All servicesBusiness Systems
The systems your team works in every day: customers, members, sales, operations and the portals your clients log into.
Software & Applications
Software built for how your business works, rather than a product you have to reshape your business around.
Integrations & Automation
Getting your existing tools to work together, and taking the repetitive work off your team.
Data & Analytics
Numbers your leadership team can act on, from one set of figures everyone agrees with.
Cloud & Infrastructure
The engineering that decides whether a system stays fast, stays available and stays trusted.
Digital Experience & Growth
Your public face, and the marketing technology that connects a campaign to a real customer record.
Business solutions
These are the systems we are asked for most often. Each can be built on its own, and each is designed to share one customer record with the others.
CRM & Customer Management
One record per customer, holding everything your team needs to know.
Membership Management
Joining, billing, attendance and renewals running as one dependable system.
Sales & Lead Management
Every enquiry captured, routed, followed up and measured.
Operations Management
The internal system your business runs on, instead of the spreadsheet it inherited.
WhatsApp & Customer Communications
Customer conversations in the systems your team already uses.
Mobile & Customer Applications
Apps and portals that let customers and staff do things themselves.
Analytics & Reporting
One set of numbers, live, that everyone agrees with.
Automation
The repetitive work your team does every day, handled by the system.
Access Control & Connected Systems
Doors, turnstiles and devices that behave according to what your systems know.
Selected work
Client names and commercial figures are confidential. What we can describe is the problem, the system built for it and how it works.
Systems you can open
Seven product demonstrations we built and put online. Each one runs in the browser on invented data, so you can judge the engineering by using it rather than by reading a claim about it.
Customer relationship management
Cadence
A customer record that holds the whole relationship: accounts, group structure, opportunities, activity and ownership.
Open the Cadence demo
Customer communications
Relay
A shared team inbox across WhatsApp, email, SMS and web chat, with assignment, internal notes, saved replies and SLA.
Open the Relay demo
Executive reporting
Quarterly
A period review rather than a dashboard. Every figure reconciles, every chart states its finding, and it prints properly.
Open the Quarterly demo
Seven in total, covering CRM, membership, sales, operations, communications, reporting and access control.
See all sevenHow we work
Six steps, in the order that keeps projects out of trouble. Each one produces something you can review before the next begins.
- 01
Understand
We spend time in the operation before designing anything: how the work flows, where it stalls, what data exists and which constraints are real.
- 02
Design
We agree what the system should do, how it fits with what you already run, and in what order it should be built.
- 03
Build
Working software in short cycles, reviewed against the real process rather than a specification document.
- 04
Integrate
Payments, messaging, accounting, hardware and the systems that cannot be replaced yet are connected and reconciled.
- 05
Launch
Migration, training and a controlled go-live, with a rehearsed way back if anything goes wrong.
- 06
Operate & Improve
Monitoring, support and a continuing backlog of improvements, because a business system is never finished.
Engineering that holds up
The parts of a system that decide whether a business can depend on it rarely appear in a demo: how data is modelled, how permissions are enforced, what happens when a payment provider is down, and whether last night's backup can actually be restored. That is where most of our engineering effort goes.
We choose technology to fit the workload and the team who will live with it, not to follow a trend.
How we buildCloud
Cloudflare · AWS · Azure · Google Cloud
Data
PostgreSQL · Redis · Managed data warehouses
Application
TypeScript · Node.js · React · Astro
Mobile
iOS · Android · React Native · Progressive web apps
Business platforms
WhatsApp Business Platform · Payment gateways · Accounting systems
Marketing that connects to the business
We run campaigns on Meta, Google and TikTok, build the landing pages behind them, and handle SEO. What makes it worth doing is the part most agencies leave out: every enquiry lands in your CRM, gets assigned and answered, and is reported against revenue rather than clicks.
Digital experience & growth- 01Campaign
- 02Landing page
- 03Enquiry captured
- 04CRM record
- 05Sales follow-up
- 06Reported against revenue
Who we build for
The engineering transfers between sectors; the rules never do. We learn those from the people who run the operation.
Fitness & Wellness
Multi-site operators running memberships, class schedules, physical access and front-desk operations across locations.
Membership Organisations
Clubs, associations and subscription businesses where renewals, entitlements and member communication decide the year.
Professional Services
Firms whose delivery, billing and client communication run on processes no off-the-shelf product models properly.
Retail & Consumer
Businesses handling high enquiry volume across channels, where speed of response decides the sale.
Property & Facilities
Operators managing sites, assets, contractors and occupants, where physical events and business records belong together.
Service Businesses
Companies scheduling people and work across customers and locations, from installation to maintenance.
Tell us what your business is trying to do.
The first conversation is about your operation, not our services. If we are not the right fit, we will say so.